Press Release
Coastal Technologies Group, Inc. Announces CMP (Call Management Platform)
A highly scalable, integrated message processing system with the flexibility for today’s telecommunications carrier.
Boynton Beach — March 4, 2002 — Coastal Technologies Group, Inc. (CTGi), a specialized software development company with a product set designed to address the transaction-intense processing requirements of the telecom community, announced today the availability of CMP (Call Management Platform). CMP is a state-of-the-art traffic analysis, management, and reporting system that performs comprehensive, network-wide call processing in real time to provide carriers with invaluable detail and summary data. CMP collects, analyzes, enhances, stores and searches CDRs (Call Detail Records) and IPDRs (Internet Protocol Detail Records) generated by local, tandem, international, and soft switches. Engineered to process raw call data both directly and immediately, CMP accomplishes critical management, cost, planning, and fraud detection functions with extraordinary accuracy.
CTGi’s President, Richard Kane, states, “Telecommunications companies require flexibility in transaction processing to manage the explosive growth in their network transactions. In today’s market, where fractions mean millions of dollars and success is all about accuracy and control, Coastal’s CMP provides a means to cut cost, be more competitive, and improve customer satisfaction. We believe that CMP will become the de facto standard by which all traffic systems will be measured.”
CMP was created as a component system in order to address the diverse needs of telecom carriers. The already powerful CMP engine may be further enhanced by the addition of one or more modules. The currently available selection includes modules that handle CABS/bill audit, revenue assurance, traffic/line-cost analysis, message processing, fraud/balance control, mediation, and CDR/IPDR searching. Communication between CMP components facilitates sharing of CDR/IPDR-derived data, resulting in seamless efficiency. For those carriers who demand cost-effective and speedy implementation, CMP is also available as an ASP service.
Coastal Technologies Group, Inc. has been servicing the telecommunications carrier community for six years with its unique line of high quality software products and services. CTGi applications are utilized on over 1,000 desktops in six states.